synoqiravelo Logo

synoqiravelo

Financial Excellence for Entrepreneurs

Privacy Policy

Last Updated: February 2025

synoqiravelo is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This policy outlines our practices in accordance with Australian privacy laws and international standards.

Information We Collect

We collect information you provide directly to us when you create an account, use our budgeting tools, or communicate with our team. This includes your name, email address, phone number, and financial data you choose to input into our platform.

Automatically Collected Information

Our systems automatically gather certain technical data when you visit our website, including your IP address, browser type, device information, and usage patterns. We use cookies and similar technologies to enhance your experience and analyze site performance.

Financial Data

When you use our budgeting tools, you may choose to input financial information such as income, expenses, and budget categories. This data remains under your control and is processed solely to provide our services to you.

How We Use Your Information

Your information helps us deliver personalized budgeting insights, improve our platform functionality, and provide customer support. We analyze usage patterns to enhance user experience and develop new features that better serve entrepreneurs' financial management needs.

  • Provide and maintain our budgeting platform services
  • Generate personalized financial insights and recommendations
  • Send important account updates and service notifications
  • Respond to your inquiries and provide customer support
  • Improve our platform based on user feedback and behavior
  • Comply with legal obligations and protect against fraud

We never sell your personal information to third parties or use it for purposes beyond what's outlined in this policy without your explicit consent.

Information Sharing and Disclosure

We maintain strict controls over information sharing and only disclose your data in specific, limited circumstances that are essential for our service operations or legally required.

Service Providers

We work with trusted third-party companies that help us operate our platform, such as cloud hosting providers, payment processors, and analytics services. These partners access only the minimum information necessary and are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by Australian law, court orders, or government requests. In such cases, we'll notify you unless legally prohibited from doing so.

If synoqiravelo undergoes a business transition such as a merger or acquisition, your information may be transferred as part of that transaction, but the same privacy protections will continue to apply.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure data centers, and regular security assessments.

  • Industry-standard SSL encryption for all data transmission
  • Secure, regularly audited data centers with physical access controls
  • Multi-factor authentication options for account protection
  • Regular security monitoring and vulnerability assessments
  • Staff training on data protection and privacy best practices

While we maintain robust security measures, no system is completely immune to security breaches. We continuously monitor and improve our security practices to stay ahead of emerging threats.

Your Rights and Choices

Under Australian privacy laws, you have significant control over your personal information. You can exercise these rights by contacting us through the methods provided at the end of this policy.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. Most of this information is available directly through your account dashboard.

Data Portability and Deletion

You can request a copy of your data in a portable format or ask us to delete your account and associated information. We'll process these requests within reasonable timeframes while considering our legal obligations.

You can also opt out of marketing communications at any time by using the unsubscribe link in our emails or adjusting your account preferences.

Data Retention and International Transfers

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically kept while your account remains active, with some information retained for legitimate business purposes after account closure.

International Data Transfers

Some of our service providers operate outside Australia, which means your information may be processed in other countries. We ensure these transfers comply with Australian privacy laws and implement appropriate safeguards.

When we no longer need your information, we securely delete or anonymize it according to industry best practices and legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze how our platform is used. These technologies help us provide personalized content and maintain platform security.

  • Essential cookies required for basic platform functionality
  • Performance cookies that help us understand site usage
  • Preference cookies that remember your settings and choices
  • Analytics tools that provide insights into user behavior

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. Our cookie usage complies with Australian privacy requirements and international standards.

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of our platform after policy updates constitutes acceptance of the revised terms, though we'll seek explicit consent for material changes that affect how we use your information.

Privacy Questions and Concerns

If you have questions about this privacy policy or how we handle your information, we're here to help. Contact our privacy team for assistance with access requests, corrections, or general privacy inquiries.

Email: info@synoqiravelo.com Phone: +61412858866 Address: 10 Kent St, Bundaberg East QLD 4670, Australia

This privacy policy is effective as of February 2025 and applies to all information collected through our platform and services.